What area is suitable? The castles vary in size, so please check dimensions provided in our inflatables page. Please allow for one metre around the area and is clear of trees, wires, roofing etc. The ground needs to be clear of pop-up sprinklers too.
What access to site is needed? We need at least a one metre wide gate. Please advise of steps or steep terrain. The Titanic requires drive on access of small truck and trailer.
What surface is required? Flat grassy area is most suitable, can be set up on dirt, concrete and indoors. Not mud or gravel. Please advise when booking.
What happens if it's bad weather? We cannot set up castles if it is raining or in strong winds. We will make contact with you on the day if weather is looking doubtful.
How is payment made? We accept cash on delivery or direct payment.
Can we pick up the castles ourselves? Yes to some of our castles. (Does not include the Super slide or the Titanic) A 20% discount will be applied. You will need a suitable vehicle depending on castle hire. This option will require a $100 bond which will be refunded upon inspection, which may take up to 5 days.